sounds like he's not setup to be an actual diablosport CMR tuner, or has the CMR software installed correctly...
cuz #1, you don't have to be hooked up to the vehicle to tune it... you create a custom tune file on the PC, then import the file to the predator/trinity handheld, then you use the handheld to install the tune to the vehicle...
and #2, doesn't sound like he has the correct software... cuz everything is in there and shows correctly... unless he exported the tune files from the tool wrong, using the wrong app... so he got the wrong tune file format... but again, you don't have to be connected to the vehicle to tune it with the CMR software, it doesn't work like that... so not really sure what he was doing there, or if he even knew... heh...
but, in any event, glad you got your truck straightened out...
